Client Satisfaction Form

Name

1. Which type of service did you receive from us?

Other

2. How satisfied are you with the overall quality and how accurately the work met your expectations?

3. How would you rate our technical expertise and attention to detail throughout the project?

4. How satisfied were you with the creativity and problem-solving ability of our team?

5. How would you rate our time management and on-time delivery?

Always On Time Usually On Time Occasionally Late Often Late

6. How comfortable did you feel collaborating with our remote team?

Very Comfortable Comfortable Neutral Uncomfortable

7. Did our team respond quickly and effectively to your messages or revision requests?

Always Usually Occasionally Rarely

8. How transparent were we regarding progress, challenges, or possible delays?

Very Transparent Transparent Somewhat Not Transparent

9. How professional and reliable was our team throughout the collaboration?

Excellent Good Fair Poor

10. How do you rate our overall value for cost?

Excellent Value Good Value Fair Needs Improvement

11. Did our work help reduce your internal workload or improve your project efficiency?

Yes, significantly Yes Slightly No

12. How likely are you to continue working with White Socks Designers in the future?

Very Likely Likely Neutral Unlikely

13. How likely are you to recommend us to other companies or colleagues?

Very Likely Likely Neutral Unlikely

14. What did you appreciate most about working with our team? (You may select more than one option)

15. In your opinion, what area could we improve the most? (You may select more than one option)

16. Additional comments or suggestions (optional):

Specification & Design
Documentation